BUSINESS OPTIMIZATION AGENCY
CHOWACO LLC
We are your unfair advantage in the business world.
What We Do
We are a full–service consultancy that delivers end-to-end solutions for developing and managing successful businesses.
At ChowaCo, our mission is to revolutionize the way businesses strategize and operate by providing comprehensive solutions that eliminate friction, optimize systems, and automate success.
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OUR SERVICES
- Data Architecture and Management
- Product, Project and Program Management
- Ecommerce Strategy and Operations
- Organizational Transformation
- A.R. & Billing Strategy & Operations
24+
Years Combined Experience
"You guys are like the rare Pokémon of consulting – you actually listen ! It's not just about showing up and doing your own thing, you're genuinely invested in teaming up with me to reach the finish line. I've had my fair share of experiences with consultants who seem to have selective hearing, or worse, just do their own thing based on some ancient experiences or outdated playbook. And let's talk about Agile – you guys don't just say you're Agile, you actually live it. No Agile-waterfall hybrids here, just pure, unadulterated sprint ceremonies. It's refreshing!"
Jason E.
CIOOptimization
Services
The best solutions for your business.
Results Delivery
Product, Project, and Program Management that delivers. From Roadmap to Results, we are your organization's execution engine.
Data Architecture
Your data is your strategic asset for business acceleration. From vision to strategy to operations, we fuel your business with a future-proof data ecosystem.
A.R. & Billing
Unleash your revenue from invoice to insight. We optimize your financial operations for maximum impact and a healthier bottom line.
Organizational Transformation
Build a resilient workforce. Foster a culture that adapts, innovates, and loves what they do.
E-Commerce Operations
Unlock your E-commerce potential. We optimize every step of your operations and design a customer journey that maximize profit.
CASE STUDIES
Industry: Real Estate">
Industry: Real Estate">
Industry: Real Estate
Operations Transformation
Our team provided comprehensive support for a client seeking to build a profitable real estate portfolio, acting as a strategic partner from property identification through ongoing optimization.
Services:
- We leveraged our market expertise and network to identify undervalued properties with high potential for appreciation and rental income.
- We established finance and accounting systems to track income, expenses, cash flow, and provide detailed financial reports for decision-making.
- We advised the client on property management operational strategies to monitor performance and maximize ROI, and potential areas to expand their portfolio.
- Market research and portfolio strategy.
- Operations design and implementation.
- Implementation and ongoing management.
Industry: E-commerce">
Industry: E-commerce">
Industry: E-commerce
Lean Startup and Systems Transformation
Our team provided comprehensive services to establish and grow a successful handmade candle e-commerce business from scratch. We focused on creating a strong online presence, streamlining production and inventory management, and implementing targeted marketing strategies to drive sales and customer engagement.
Services:
- For their website presence, we crafted an immersive online experience that captured the essence of their brand, built product pages and photography, peppered their blogs and articles with keywords for search engine optimization.
- We delved deep into their production processes, streamlining inventory management and forecasting demand.
- We reviewed their competitive advantage in comparison to their competitors to ignite a social media and marketing strategy that turned casual buyers into passionate fans.
- Website Design and Development.
- Product and Inventory Management.
- Brand Design, Promotion and Marketing.
Industry: Nonprofit">
Industry: Nonprofit">
Industry: Nonprofit
Data Culture Transformation
A passionate nonprofit, dedicated to empowering communities, was facing a data dilemma. Siloed teams, a lack of standardized data practices, and an absence of formal data governance had created a chaotic environment where valuable insights remained trapped and underutilized. Our approach focused on not just technical solutions, but also on fostering a unified data culture.
Services:
- Dismantling the data silos, synchronizing disparate systems and rebuilding unified data collection systems and processes.
- We solved the challenge of standardizing metrics specific to their mission and provided analytics on the impact their work had on the community.
- We established a data governance framework that enforced the development of comprehensive protocols and automated controls, ensuring data accuracy and usability for the entire organization.
- We designed and facilitated workshops and training sessions to equip teams with the right skills and knowledge to embrace the organizational changes. We helped to rebuild the organizational structure and removed friction between departments by redoing organization-wide functions in alignment with their vision and mission.
- Data Platform, Governance and Usability.
- Analytical Reports on Community Impact.
- Enabling a Unified Data Culture
Approach
The Process
WHAT CLIENTS SAY
Matt S., CIO
"ChowaCo's data architecture rebuild was nothing short of transformative for our organization. They didn't just overhaul our systems; they revolutionized how we do business. The policies and procedures they implemented provided a clear roadmap for becoming a truly data-centric company. Our data is now seamlessly integrated, secure, and readily available for daily operations. We've witnessed a dramatic improvement in efficiency, reduction of manual effort, and employee morale. The team's expertise and dedication showed clearly in their work. We tremendously enjoyed the thoughtful partnership from all of the team members and we look forward to working with them long-term."
Anoush H., Owner
"From day 1, I knew working with ChowaCo's team would be fruitful. They understood everything I was trying to say and do, it was like having a second brain. We were a growing company with 25 operations all over the world. ChowaCo helped me set up HQ processes and systems, canned customer service trainings that I could roll out quickly, guidelines for talent search and hiring, and everything in between. This produced way better customer service and I could feel the employees feeling happier. We immediately reduced our customer complaint cases by over half, and new employee trainings, even from the other side of the world is a breeze. I hired ChowaCo back again to help us expand to more locations. They are just an absolute gem, as professionals and as people."
Timothy T., CFO
"These folks have an unmatched mastery of agile project management, and was instrumental in the success of our complex program that consisted of several difficult projects that have never been done before. Their expertise and collaborative approach delivered value iteratively and adapted to our changing requirements with ease. Throughout the program, ChowaCo's guidance ensured that each project was aligned with our overall company vision (which surprisingly no other consultancies have asked us before). We truly look forward to continuing our work with the great team at ChowaCo."